Smart maintenance assistant

Diagnose the fault step by step

Answer short questions to reach the closest code and guide you to a safe, appropriate inspection for your device.

1Device

2Brand

3Model

4Check

Step 1 of 4

What type of device?

We'll use the device type to narrow codes and suitable steps.

Step 2 of 4

What is the device brand?

Choose the brand, or use the general option if you don't find it in the list.

Brand

You can usually find the brand name on the front or on the side sticker of the device.

Step 3 of 4

What appears on the device?

Enter the code if visible, or choose the model closest to what you observe.

Error code (optional)

Or choose the model

Model or fault group

You can leave the code empty if it's not shown on the screen. We'll suggest the closest inspection paths.

This wizard is a guide and does not replace the user manual or a qualified technician. Disconnect power and water before inspection, and do not open electrical panels or refrigeration circuits yourself.